Leggett Immobilier Carcassonne

Jennifer Gayraud was my very professional adviser and helped me through a stressful house selling time. She went over and above the call of duty which was much appreciated.

We went through the purchase process with Leggett on a chalet in Mazamet but sadly had to withdraw due to the pound crash in September which made the property unaffordable for us.The property was the house of our dreams and a retreat for my wife due to long term illness, we would have never pulled out other than for the exceptional and unavoidable circumstances we found ourselves in. Reluctantly, harshly but as expected we had to pay the 10 percent withdrawal fees to the seller but were surprised that we were also charged the full Leggett agent fees as this was not mentioned to us at any time by the agent until after the cooling off period had ended and when we suggested that we may have to back out. At no time was the contract explained to us by the agent yet with other previous French property purchases the contract was explained in great detail to us and no agents withdrawal fees were included in such contract. The agent was fully aware of our unavoidable and exceptional situation but made no offer to reduce or negate the fees and even when (at our request) the agent approached Leggett head office no financial reimbursment was offered just a 'that's unfortunate for you' comment. After withdrawing and paying the fee, within an hour the very same advert was put up and an alert was sent to our email giving us a 'heads up' that it was back on the market!, we pointed this out to Leggett but no apology was given for the upset caused. To add insult to injury the property was re-sold within a week which although denied by Leggett suggested to us that they had a buyer already lined up before we formally withdrew! We consider the taking of the full sales fee upon withdrawal given the exceptional and unavoidable circumstances and given the quick re-sale ( meaning they will earn their fees twice over for minimal effort) unethical and financially uncompassionate behaviour by Leggett. It has ruined our dream of buying a holiday home and caused significant stress and upset.

Our agent was so professional and understood our house and the clients that it would suit. A successful sale with a very friendly and knowledgeable service. Thank you!

Bonne agence , très bonne relation de confiance avec l'agent immobilier de Leggett . Communication par mail du déroulé de la transaction étape par étape .

malgré une vente très longue (6mois) du fait des vendeurs, notre agent immobilier a toujours répondu rapidement à nos diverses demandes.

Trés professionnel s'est toujours débrouillé pour emmener des visites.

We were very happy with your representatives and the help they gave. Particularly as we had so many problems with the service from the notaries in Carcassonne. Their delays for whatever reasons, put back the original date of sale from the end of July to the end of September and was very frustrating as we never received an explanation.

Good photos and internet description, all people who visited the house were generally serious buyers in our price range. Help with final negotiations with the buyer we’re helpful. Good service and would recommend to others.

Respect! Anna has gone above and beyond our expectations in making sure our acquistion went to plan, even went things went slightly off-plan!

Rosalind worked very hard and traveled large distances to sell our property. She beat off local competition from a well known company. The online photo coverage was particularly useful since it attracted local villagers who now are aware of what properties are locally available and might provide future clients. Rosalind was pleasant and friendly and just the sort of person for this job. We enjoyed the whole experience immensely - thank you.