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Leggett Immobilier France Rochebeaucourt-et-Argentine

Agence immobilière

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4,6/5

392 avis

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I

ummm.. she destroyed my faith in agents. Made me feel abussed in my own home!

Mise en vente
I have bought and sold several homes in France and this agent was recommended by someone. The house was already on the market through a couple of agents and the price was suggested by them. Your agent didn't have a good thing to say about our house. She asked my how much I paid a year and a half ago.. I said it was non of her business.. I can find out you know she said! and she did. She then emailed me saying how much id paid and that I should get advice from a notaire about capital gains despite it being my only home and my not having lived in the UK for years...She told me it was too expensive as well.. which I knew already but it was never going to be cheap as chips! After receiving yet another horrible message from her and seeing the advert which had not good word to say about the house I asked to remove the advert. I filled in the form and sent it to head office. I called head office and they persuaded me to drop her as an agent, and they would find someone else. They havent!.. This is a couple of weeks later and the house still sits there with the most awful description... I really can't be bothered now... I thought you were a good agency but am really upset. The house is lovely, just a walk from the town and suitable for two ponies or a small holding. its a few hundred meters from a river with fresh watercress, open country walks all around and very little traffic... completely renovated but a home not a chocolate holiday home.
Déposé le 7 Décembre 2022
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Leggett Immobilier France a répondu à cet avis :
Dear Ms. P., we are very sorry to read about your experience. We do everything we can to ensure a quick sale for each and every property that is entrusted to us, which is what our agent did with your property to the best of her ability, although maybe not how you expected. We take every feedback we receive very seriously, our local area coordinator will be in touch with you to better understand what happened. Best regards,
L'équipe Leggett Immobilier International
f

nous avons ete tres mal accompagné, l'agent a plus aider le vendeur anglais.

Achat
nous avons était trompé sur le bien que nous avons acheter et l'agent a ca part de responsabilité car elle était tenu de nous conseiller son but était de vendre a tout prit pour aider le vendeur. nous n'avons pas sus que la maison ne comporté pas de dalle de béton on ce retrouve avec un plancher pourri et les pied dans le sable avec des frais et du gros œuvre imprévue. et la réponse de l'agent a nos question c'est vous l'avais visité la maison ...
Déposé le 5 Octobre 2022
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Leggett Immobilier France a répondu à cet avis :
Madame K., merci d'avoir pris le temps de nous écrire et de nous faire part de votre expérience. Nous sommes désolés de lire que vous n'avez pas été satisfaite. La maison a été visitée plusieurs fois, en étant accompagnés de professionnels pour certaines visites, ainsi que de notre agent. Malheureusement, ni ces professionnels, ni notre agent n’ont détecté ce problème lors de ces visites. Nous en sommes sincèrement désolés mais nos agents ne sont pas des professionnels du bâtiment. Notre agent a cependant essayé de reprendre contact avec vous afin de vous aider du mieux possible, et de vous apporter le suivi nécessaire à cette situation. Nous pouvons vous assurer que nous avons à cœur d’accompagner chacun de nos clients du mieux possible et que nous ne faisons pas de favoritisme envers nos clients anglais. Merci,
L'équipe Leggett Immobilier International
?

I do not understand the question

Mise en vente
very bad experience. My sister lived in France and after she died I inherited the house and we chose to sell the house. Prior to her death I had not visited the house or had any experienec of French propert trans actions. We chose Legatt as the agents spoke good english. They undervalued the property compared to other agents and pushed me into signing a mandat. At the last moment we increased the Mandat from 125,000 to 145,000 and still found a buyer within a week. At this point we were advised that we could not ask for more as the mandat did not permit it. Why with my lack of experience of french property transactions was I not told of this vital piece of information? The naivity of the agent in not understanding the value of the site and its potential was very testing.
Déposé le 6 Juillet 2022
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Leggett Immobilier France a répondu à cet avis :
Dear Ms. M., thank you for taking the time to write to us, we are sorry to read that you were not satisfied with your experience with us, we can assure you that this does not reflect the quality of our services. Unfortunately, it is not legally possible to accept an over-the-mandated price offer, and we are sorry you feel there was a lack of information on that point before you signed the mandate. Our clients are free to choose to work with us or not after valuation, and although we are always on the lookout for new houses to show to our buyers, we would never push our clients to sign a mandate with us if they didn’t want to. Every feedback we receive is really important for us and we will feed this information back to the relevant team members so we can keep improving. Best regards,
L'équipe Leggett Immobilier International
K

Extremely poor service

Mise en vente
The service we received was so bad that, at times, it felt like our agent was playing a joke on us. We had to send the same documents numerous times, we never got an update without having to ask for one, and it took 3 weeks and many emails after the sale completed for us to get the money.
Déposé le 3 Mai 2022
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Leggett Immobilier France a répondu à cet avis :
Dear M. K., we are really sorry to read that you were not satisfied with your experience with Leggett, we can assure you that this does not reflect the quality of our service. We take your message very seriously and we will feed this information back to the relevant team members so we can make sure this does not happen again, and keep improving. Best regards,
L'équipe Leggett Immobilier International
H

Not a great Estate Agent

Mise en vente
While the estate agent is knowledgeable the lack of communication from her was ridiculous especially as everything was by email, we would only be given updates after we sent numerous emails chasing updates. Questions we asked about safer end dates etc where totally ignored by both the agent and Notaire, enquires about French tax ignored that we asked. We was asked by the agent to get the boiler serviced just a few weeks prior to completion only to find out this was not required! We was advised to clear rubbish from the house 5 days prior to completion only to find out this was again not in the contract! We are still awaiting the Diagnostics refund when advised it should be refunded on completion day. The agent made the selling process a lot more stressful than it needed to be simply because she did not communicate and keep us inform or if she did it was last minute. Even the day before completion we emailed asking what happens on completion day and got a very vague answer and it took several emails and phones calls on the day to find out if completion had taken place. I would never use or recommend Leggett’s again
Déposé le 19 Janvier 2022
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Leggett Immobilier France a répondu à cet avis :
Dear Sir, We are very sorry to hear that your sale did not progress perfectly. We always work hard to give our clients the best possible experience, and excellent quality of service is something that we take very seriously. We also listen to all client feedback so that we can improve wherever possible. We apologise for the inconvenience caused by this situation and the communication issues. Unfortunately, we remain dependent on Notaires and on information that they give to us. Once again, please accept our apologies. Best regards,
L'équipe Leggett Immobilier
z

A éviter

Achat
Honoraires exorbitants pour un service inexistant. Je ne recommande pas, qui plus est si vous n'êtes pas bilingue. Nous n'avons pas réussi à avoir toutes les informations sur le bien, avons eu de mauvais conseils pour la rédaction du compromis, n'avons bénéficier d'aucun suivi efficace des différents agents qui se sont succédés tout au long de notre transaction. Tout cela couvert par une direction qui approuve cette médiocrité et vous renvoie une image de mauvais client. A éviter. Vraiment.
Déposé le 8 Octobre 2021
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Leggett Immobilier France a répondu à cet avis :
Bonjour, Nous vous remercions d'avoir pris le temps de nous écrire et nous sommes désolés de lire que vous n'avez pas été satisfaite par votre expérience avec Leggett Immobilier. Nous vous assurons qu’elle ne reflète pas la qualité de notre service. Chaque retour nous est précieux, nous ferons bien sûr remonter le vôtre afin de pouvoir continuer à nous améliorer ! Merci,
L'équipe Leggett Immobilier

4,6/5
92 % de recommandation
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Leggett Immobilier France
24340 Rochebeaucourt-et-Argentine
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